Field Service Technician
Acorn Stairlifts Canada Inc.
Burlington, ON
$65,000 per hour
Job details
- Pay
- $65,000 per hour
- Job type
- Full-time
- Work location
- On-site
Location
Burlington, ON
Full job description
WHATS IN IT FOR YOU, YOU ASK? Part of a FAMILY. FUN-LOVING, POSITIVE and ENCOURAGING atmosphere. CELEBRATE in Company Events Canada’s #1 LEADER in the Stairlift Industry – proudly serving our customer’s needs since 1992! PAID COMPANY BENEFITS, 3 WEEKS vacation, PAID time-off PROVIDED: Company vehicle, gas card, phone, tablet, power and hand tools & more! WHO WE ARE Acorn is a fun and friendly environment where your work here matters. We pride ourselves in the care we give to support all of our customer’s needs! Acorn Stairlifts Canada Inc., has become the leader in our industry. We are the largest supplier of stairlifts sold directly to our clients, and are the largest independent straight stairlifts manufacturer of the world. The key to our success is simple. We utilize Hi-tech systems and processes to ensure a simple to use, yet high quality product is produced. WHAT WE’RE SEEKING We’re seeking a qualified Service Technician to provide high quality professional services that help improve the lives of people around the world. We are seeking an individual who can work independently trouble shoot our products efficiently, and represent the company in professional manner. WHAT YOU’LL BE DOING Accurately independently repair and conduct service for stairlifts (straight, curved, outdoor) in client homes Communicate with clients on-site and answer any questions Troubleshoot breakdowns and perform service to resolve customer complaints or concerns Test newly installed/repaired lifts to ensure safety and proper function Complete paperwork, process payments and maintain our company data base Maintain stock levels of equipment in the company provided vehicle and storage unit Be available for work on weekends as required Frequent travel across Greater Toronto Area Driving for extended periods of time WHAT YOU HAVE An outstanding personality and positive attitude Ability to build relationships and work well with all levels in the company Ability to positively represent the company to clients (primarily elderly) Demonstrated organizational and time management skills Ability to follow guidelines and strong attention to detail Ability to prioritize and multi-task while adapting in a fast-paced work environment Confidence to work independently Intermediate computer proficiency Qualifications A secondary diploma and related experience 2+ years' experience working directly with clients 1+ years' installation experience Mechanical/electrical experience preferred 2+ years' in-home experience Ability to lift between 70-120lbs Experience While performing the duties of this job, the employee is occasionally required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee is regularly required to reach with hands and arms. CORE VALUES Quality: products we make and sell, and the services we provide Unity: working together as one team Integrity: acting responsibly and honestly to deliver on our promises Caring: about our customers, each other, and the wider community Ambition: taking pride in all we do and striving to improve Salary on target earnings range of $65,000 - $75,000. Comprised of base pay + uncapped Piece Rates Acorn Stairlifts Canada Inc., is an equal opportunity employer. We are committed to compliance with all applicable legislation to provide accommodations where necessary for applicants with disabilities. Please advise us at any point during our process if you require accommodation. We thank everyone for their application; however, only selected applicants will be contacted. Job Types: Full-time, Permanent Pay: $65,000.00-$75,000.00 per year Installation : 2 years (required) Residential : 2 years (required) Work Location: On the road Benefits Dental care Extended health care Paid time off Vision care
Qualifications
A secondary diploma and related experience 2+ years' experience working directly with clients 1+ years' installation experience Mechanical/electrical experience preferred 2+ years' in-home experience Ability to lift between 70-120lbs
Benefits
Dental care Extended health care Paid time off Vision care
Experience
While performing the duties of this job, the employee is occasionally required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee is regularly required to reach with hands and arms. CORE VALUES Quality: products we make and sell, and the services we provide Unity: working together as one team Integrity: acting responsibly and honestly to deliver on our promises Caring: about our customers, each other, and the wider community Ambition: taking pride in all we do and striving to improve Salary on target earnings range of $65,000 - $75,000. Comprised of base pay + uncapped Piece Rates Acorn Stairlifts Canada Inc., is an equal opportunity employer. We are committed to compliance with all applicable legislation to provide accommodations where necessary for applicants with disabilities. Please advise us at any point during our process if you require accommodation. We thank everyone for their application; however, only selected applicants will be contacted. Job Types: Full-time, Permanent Pay: $65,000.00-$75,000.00 per year Installation : 2 years (required) Residential : 2 years (required) Work Location: On the road